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Bonus Reward Point Program FAQ |
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Please choose from one of the topics below:
- What is the Bonus Reward Point Program?
To thank you all for your support we have launched this great Reward Point Program which will reward you for your ongoing purchases with Apparel Online.
Our Reward Point Program is available to everyone, however only Apparel Online Club members will receive the opportunity to redeem their points. So if you are not a club member sign on now.
While shopping at Apparel Online you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for all sorts of cool stuff including discount vouchers at Apparel Online.
All these great offers will be made via our Club Newsletter.
The Reward Point Program began on Wednesday, 12 October, 2011 . All purchases made after that date will earn points.
- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned.
These points are added to your Award Points account as pending points.
All pending points are listed in your Award Points account and will stay there until approved/confirmed by Apparel Online.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend.
You must login to your account in order to view the status of your points.
*Shipping fees and GST will not earn Reward Points. See refered FAQ for more details.
- Points and Values
Currently, for every $20 spent you will earn 1 point (calculated on the order Sub-Total).
50 Award Points can be earned by referring a friend - but they have to order first! (see #11 below)
- Minimum Points Required
Currently, a minimum balance of 100 points is required before you can redeem them.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday, 12 October, 2011
- Redeeming Your Bonus Reward Points
When you receive the Apparel Online Club newsletter you will receive offers to purchase products, gifts or vouchers. All the information on redeeming your points will be contained within the newsletter.
- Maximum Points Redemptions allowed per order
A maximum of 999 points is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday, 13 October, 2011
- Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
Last updated Tuesday, 11 October, 2011
- Will I earn points for tax fees?
No. When calculating the amount of points earned, the taxes are excluded.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Tuesday, 11 October, 2011
- Will I earn points for discounted products?
No. When calculating the amount of points earned, all items which have been discounted are excluded.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday, 14 October, 2011
- Will I earn points when purchases paid with points?
No. When calculating the amount of points earned. Any purchase made by redeeming points are excluded.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Friday, 14 October, 2011
- Earning Referral Points
"Word-of-mouth" advertising is the most powerful form of advertising there is.
Referral Points is based on the idea that we should both benefit from your referrals.
When a referred friend places an order there will be a box to enter a Referral code during the checkout process.
Your Referral code is your registered email address with us.
When we receive your referred friends completed and approved order, we will reward your Points account with 50 points .
You will only be rewarded by the first order your referred friend places. The more first time orders we receive from your referrals, the more reward points you will receive.
Last updated: Friday, 14 October, 2011
- Earning Points While writing a Products Review
Currently this feature is disabled.
Last updated: Tuesday, 11 October, 2011
- Products Restrictions
Currently, only items offered in the Apparel Online Club newsletter will be available for purchase with your Bonus Reward Points..
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Tuesday, 11 October, 2011
- Conditions of Use
- Reward Points are only available to registered Apparel Online member's.
- Reward Points can only be redeemed by accepting offers posted in the Apparel Online Club Newsletter and are only validated at Apparel Online.
- Points are non-refundable and can't be transferred between member's.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- When buying with Points, you are not permitted to top up your payment with cash to cover the cost of your purchase.
- Shipping fees and GST will not earn Reward Points.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
- When Problems Occur
For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail. |
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